Voicemail now always "temporarily unavailable" [resolved]

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
peabody
Posts:133
Joined:Wed Feb 20, 2013 10:02 pm
Voicemail now always "temporarily unavailable" [resolved]

Post by peabody » Thu Oct 02, 2014 1:07 pm

For the last couple days, I've been having a lot of trouble getting into voicemail on My Ooma. Sometimes I can't get into Voicemail at all. Other times, I get in and can see the messages, but when I try to play one, after somwe delay it gives up and I get the pink error message. The suggestion to "try again later" doesn't seem to work.

ftuggle
Posts:2
Joined:Thu Jul 16, 2009 9:04 am

Re: Voicemail inbox now always "temporarily unavailable"

Post by ftuggle » Thu Oct 02, 2014 1:52 pm

I just chatted with support and they said:

Sorry for the inconvenience, we detected a Bug in our ooma Voicemail and currently working on to have it removed. You can access your VM in 24 hours

oomamaniacal
Posts:1484
Joined:Wed Jun 04, 2014 12:58 am

Re: Voicemail inbox now always "temporarily unavailable"

Post by oomamaniacal » Thu Oct 02, 2014 9:25 pm

ftuggle wrote:I just chatted with support and they said:

Sorry for the inconvenience, we detected a Bug in our ooma Voicemail and currently working on to have it removed. You can access your VM in 24 hours
Thank you for sharing that info because I did not notice anything in the Ooma Service Status section that mentioned an issue with Voice Mail or the My Ooma website.
Premier Subscriber
Telo One with Four Linx Devices
Google Voice Extensions

JonInNY
Posts:120
Joined:Fri May 30, 2014 6:46 pm

Re: Voicemail inbox now always "temporarily unavailable"

Post by JonInNY » Fri Oct 03, 2014 7:18 am

I too have been having this issue, and customer support told me there was a "big problem", and many people were affected. They did say that they were aware of this and working on it.

I am still (sporadically) having the issue.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: Voicemail inbox now always "temporarily unavailable"

Post by Tom » Mon Oct 06, 2014 1:13 pm

this issue should now be resolved

Post Reply