My Ooma V2 - Beta Feedback

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
oomamaniacal
Posts:1484
Joined:Wed Jun 04, 2014 12:58 am
Re: My Ooma V2 - Beta Feedback

Post by oomamaniacal » Sat Jun 06, 2015 2:42 pm

phoenixtommy wrote: MUCH easier to add to than using Ooma multiple-step dashboard.
Skip the dashboard. If you add a bookmark for https://my-beta.ooma.com/call_logs, in your Chrome bookmark bar, it is quicker.
Premier Subscriber
Telo One with Four Linx Devices
Google Voice Extensions

Bobs41185
Posts:159
Joined:Tue Apr 23, 2013 8:21 am
Location:Seal Beach, CA

Re: My Ooma V2 - Beta Feedback

Post by Bobs41185 » Sun Jun 07, 2015 9:28 pm

This works only if you stay logged in to Ooma and does not fix the real problem.
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: My Ooma V2 - Beta Feedback

Post by thomasm » Sat Jun 13, 2015 4:10 am

In the blacklist options, one of them is "ring forever". So why does it only ring three or four times and then switch to a fast busy signal?

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: My Ooma V2 - Beta Feedback

Post by Tom » Sat Jun 13, 2015 9:55 am

Ringback is provided for 20 sec. Even on a landline ringback ends at some point.

Bobs41185
Posts:159
Joined:Tue Apr 23, 2013 8:21 am
Location:Seal Beach, CA

Re: My Ooma V2 - Beta Feedback

Post by Bobs41185 » Sun Jun 14, 2015 12:12 pm

Tom B wrote:The default start page bug has now been fixed.
The default Start Page now comes up properly on my Windows 7 laptop, my Windows 8.1 tablet and my IOS 8.3 iPhone. Good job! :D
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: My Ooma V2 - Beta Feedback

Post by thomasm » Mon Jun 15, 2015 8:29 am

Tom B wrote:Ringback is provided for 20 sec. Even on a landline ringback ends at some point.
Well, I've been around a long time and I NEVER heard of a landline phone only ringing for 20 seconds! Heck, my CELL PHONE rings for longer than that before it goes to voicemail. I guess "forever" has a new meaning in our fast-paced world...

Bobs41185
Posts:159
Joined:Tue Apr 23, 2013 8:21 am
Location:Seal Beach, CA

Re: My Ooma V2 - Beta Feedback

Post by Bobs41185 » Thu Jun 18, 2015 12:23 pm

Is there an anticipated time frame when Contact Import will be added to the Ooma V2 App? As it is now, many Contact fields (most importantly the the "Display As" field) can't be Imported into the Contacts.
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

Bobs41185
Posts:159
Joined:Tue Apr 23, 2013 8:21 am
Location:Seal Beach, CA

Re: My Ooma V2 - Beta Feedback

Post by Bobs41185 » Wed Jun 24, 2015 5:06 pm

I appreciate having a Version number listed for the Ooma V2 Beta app but if we could now have some indication on what was changed that would be very helpful - similar to the Release Notes in "Ooma Status & Updates".

Thank you
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

hotot
Posts:7
Joined:Tue Aug 24, 2010 8:39 am

Re: My Ooma V2 - Beta Feedback

Post by hotot » Tue Aug 25, 2015 5:16 am

I need to add my scout to devices but it keeps giving me Invalid ID. I see earlier this was noted and might be happening as my scout id has a letter in it.
I would do it in the non-beta version where it has always worked but that version tells me you must use the (broken) beta version to do it!
How do I add a scout?

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: My Ooma V2 - Beta Feedback

Post by murphy » Tue Aug 25, 2015 6:00 am

Has the Scout been used before?

There was a run of Scouts that had the wrong ID pasted onto them. If yours is one of those you will have to call support so they can get the ID of the Scout that is connecting to your Hub and tell you what it is.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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