My Ooma V2 - Beta Feedback

[Bobby B]

Hello!

For the past 6+ months we've been hard at work on the next version of My Ooma. The new site has a brand new UI and includes many usability and performance improvements. You can view the new website at:

http://my-beta.ooma.com

We're really excited to hear what you all think! Feel free to post your feedback and bug reports to this thread.

Thanks,
Bobby

Notes:

• There's a known issue adding contact images on the new site. We're working on resolving this
• Help files are still missing - we're working on filling them in
• Canadian address support should be in the next build (week of Oct 27)
• Dashboard and configuration wizard pages are planned for release in November

[highq]

When adding a number to blacklist, this version wastes my time by forcing me to enter a reason.. Just accept a blank field, as is now the case.

[Bobby B]

Thanks - I've created a bug to only make the phone number a required field.

When adding a number to blacklist, this version wastes my time by forcing me to enter a reason.. Just accept a blank field, as is now the case.

[oomamaniacal]

Hi Bobby B,

I like the look of the new version. It is much easier to read and I like the color choices.

The Ooma Linx is one of my favorite products and I hope you sell more of them. I suggest adding a reference to it on the "Add-On" page for personal numbers. https://my-beta.ooma.com/products/vn Right now it says,

You can add up to 8 additional numbers, from any calling area in the US or Canada, to your account. Direct each number to ring on any extension in your home (Ooma Telo Handset or Ooma Scout required) or set custom ring patterns so you know who the call is for.

The Ooma Linx can also be used to ring a specific extension phone with a personal number.

[thomasm]

Screens overlap the viewing area when viewed on my tablet. In the call forwarding preference nothing is checked even though my account is set to forward calls when the Ooma device is offline. There also doesn't seem to be a way to enable this option.

Call log does not reflect local time the call came in (I did not use Ooma at 2:27AM like the call log says for one of my calls).

[sabretooth02]

So is there a reason why our phone number and password don't work on the beta Ooma?

[highq]

So is there a reason why our phone number and password don't work on the beta Ooma?

Same credentials do work on the beta version, though I may have had to fiddle with using dashes (XXX-XXX-XXXX) or not.

[Bobby B]

Good suggestion - one of the upcoming builds will have the updated text that mentions the Linx instead of the Scout.

The Ooma Linx can also be used to ring a specific extension phone with a personal number.

[Bobby B]

Thanks for the bug reports - please see below for questions/comments:

Screens overlap the viewing area when viewed on my tablet.

What Tablet are using to view the site?

In the call forwarding preference nothing is checked even though my account is set to forward calls when the Ooma device is offline. There also doesn't seem to be a way to enable this option.

I'll open a bug for this one. We're thinking about adding this option under the "Home" settings since the call forwarding only kicks in if the home base station is offline.

Call log does not reflect local time the call came in (I did not use Ooma at 2:27AM like the call log says for one of my calls).

A bug has been opened for this issue. We should have this resolved soon.

[kriemer]

A couple of questions

Under "Call Forwarding"
The Mobile App is listed. Would this ring calls to both cells phones tied to this account?
Also one of the mobile phones is listed separately.

Under "Devices"
The Ooma Telo shows an exclamation sign in a yellow triangle. What's the story here.

More info please.

k