My Ooma V2 - Beta Feedback

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
phoenixtommy
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Joined:Wed Mar 27, 2013 12:26 pm
Re: My Ooma V2 - Beta Feedback

Post by phoenixtommy » Tue May 12, 2015 3:41 pm

The preference has NEVER worked for me either.

Tom
Ooma Moderator
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Re: My Ooma V2 - Beta Feedback

Post by Tom » Tue May 12, 2015 5:37 pm

the web team is looking into it

jestep
Posts:46
Joined:Mon Dec 24, 2012 8:22 pm

Re: My Ooma V2 - Beta Feedback

Post by jestep » Sat May 16, 2015 12:49 pm

Tom B wrote:call log export should now be fixed
Can you please return to seconds instead of the format you have now, difficult to sum those in excel. Or at least give us a total at a minimum

PLEASE
Customer Since: Feb 20, 2013
Hardware: 1 Telo with Wifi
Service: Premier Feb 20, 2013
AT&T Port: Aug 30, 2014 - Sep 03, 2014
Internet: 100 Mbps/10 Mbps

thomasm
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Joined:Mon Jun 23, 2014 1:26 pm

Re: My Ooma V2 - Beta Feedback

Post by thomasm » Mon May 18, 2015 4:46 am

Two items.

I tried to update a contact using the beta page but it refused to save the changes. It kept telling me (in red) to enter a proper name. Thing is, I DIDN'T EDIT THE EXISTING NAME- JUST THE PHONE NUMBER!

Next, I did what everyone else does when encountering an issue with the beta page- I logged out and switched to the classic version. Much to my shock, it opened with the call log screen which is what I have my preference set to!! The beta page ALWAYS opens with the dashboard no matter what preference I select.

Then, (as expected) it let me edit my contact with no error message.

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Bobby B
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Re: My Ooma V2 - Beta Feedback

Post by Bobby B » Mon May 18, 2015 11:38 am

thomasm wrote: I tried to update a contact using the beta page but it refused to save the changes. It kept telling me (in red) to enter a proper name. Thing is, I DIDN'T EDIT THE EXISTING NAME- JUST THE PHONE NUMBER!
It looks like we're not allowing all the same first/last/display name characters that were allowed in My Ooma V1. We'll get this one resolved.
thomasm wrote: The beta page ALWAYS opens with the dashboard no matter what preference I select.
I've opened a bug for this issue. One of our developers will take a look.
Bobby B

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: My Ooma V2 - Beta Feedback

Post by thomasm » Tue Jun 02, 2015 4:16 am

SURPRISE! I opened up the beta page this morning to update my forwarding options AND THE OPENING PAGE WAS THE CALL LOGS (which my preference is set to)! Yay! No more stupid dashboard.

Now if only the mobile app would be fixed so it worked with my phone like the last version.

How do they say it "one step foreward two steps back"? :D

Bobs41185
Posts:159
Joined:Tue Apr 23, 2013 8:21 am
Location:Seal Beach, CA

Re: My Ooma V2 - Beta Feedback

Post by Bobs41185 » Tue Jun 02, 2015 10:00 am

thomasm wrote:SURPRISE! I opened up the beta page this morning to update my forwarding options AND THE OPENING PAGE WAS THE CALL LOGS (which my preference is set to)! Yay! No more stupid dashboard.
My Beta app is still opening to the Dashboard :cry:
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

kdmc69
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Location:Raleigh, NC

Re: My Ooma V2 - Beta Feedback

Post by kdmc69 » Tue Jun 02, 2015 11:03 am

Bobs41185 wrote:
thomasm wrote:SURPRISE! I opened up the beta page this morning to update my forwarding options AND THE OPENING PAGE WAS THE CALL LOGS (which my preference is set to)! Yay! No more stupid dashboard.
My Beta app is still opening to the Dashboard :cry:
Here is what I discovered about this. If I go in and make the Call log my preference for the opening page, save it and then LOG OFF, the next time I open it, it opens to the Call Log. If I close out of MyOoma without logging off, (even after saving the Call Log as my preferred page) the next time I log on, it opens to the dashboard and every time after that until I do the log off. I don't know if this is what is effecting you, or not. But, it might be something to take a look at.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2

Bobs41185
Posts:159
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Location:Seal Beach, CA

Re: My Ooma V2 - Beta Feedback

Post by Bobs41185 » Tue Jun 02, 2015 12:18 pm

Bobs41185 wrote: My Beta app is still opening to the Dashboard :cry:
kdmc69 wrote:Here is what I discovered about this. If I go in and make the Call log my preference for the opening page, save it and then LOG OFF, the next time I open it, it opens to the Call Log. If I close out of MyOoma without logging off, (even after saving the Call Log as my preferred page) the next time I log on, it opens to the dashboard and every time after that until I do the log off. I don't know if this is what is effecting you, or not. But, it might be something to take a look at.
Makes no difference how I set up preferences. I still open into the Dashboard. :x
Customer Since: 4/23/13
Hardware: Telo
Service: Premier 4/23/13
Spectrum Internet: 200 Mbps/10 Mbps
Setup: Motorola MB7420 Cable Modem ===> LinkSys AC1750 Router ===> Ooma Telo

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: My Ooma V2 - Beta Feedback

Post by thomasm » Wed Jun 03, 2015 3:51 am

You are all correct.

My opening to my preference page was a one-time fluke. I'm back to the dashboard every time both on my Android tablet and my Windows XP desktop. :(

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