call forwarding question

[peel]

can you put one line on straight to message and still take call on other line line

[Groundhound]

I know you can if the second line is assigned to a scout, I'm not sure if you can otherwise.

[bw1]

Groundhound is correct, you'd have to assign one number to a scout and then press and hold the envelope button for 2 seconds to activate "do not disturb".

[trix]

I've been wanting to do that and still haven't figured out how. I have one number assigned to the hub and another to the scout. When I click on call forwarding there are no options as to which number to forward so both will be forwarded. I would love it if someone could say how one actually can call forward only one number....or one to one place and the other to another place.

[bw1]

I've been wanting to do that and still haven't figured out how. I have one number assigned to the hub and another to the scout. When I click on call forwarding there are no options as to which number to forward so both will be forwarded. I would love it if someone could say how one actually can call forward only one number....or one to one place and the other to another place.

- Log in to lounge and select preferences -> phone numbers
- Click Assign a device - Assign a device for personal use pop-up window will appear
- Enter name of device e.g. "Scout"
- Select Hub or Scout radio button - Scout device id entry will appear
- Enter Scout device id - ok the instructions say to enter the last 5 characters of the serial number but for me it was the last 6 characters and they were displayed separately in a box on the bottom of the scout
- enter first name, last name, email address and password (twice)
- click save
- wait 3 minutes - you should see 2 phone numbers under shared devices and none under Scout (or whatever name of device you used above)
- click on your second phone number - update phone number settings pop-up window will appear
- select Scout (or whatever name of device you used above) from Associated device dropdown
- click save
- wait 3 minutes
- log out of the lounge
- log back in to the lounge using your second phone number as the id and the password you used above
- select preferences -> calling
- check the Enable Call Forwarding checkbox

[southsound]

bw1,

Great tutorial. Clear and concise. I'm sure we'll refer others to this post often. Thank you!

[bw1]

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[trix]

My hub and scout are set up that way. One number can go to message and one not....though I haven't actually used that feature yet.

What I can't do is call forward one number (on hub) to a cell phone and leave the other number (scout) alone. I don't think it can be done....yet.
I hope that is a feature that is available soon.

[trix]

OK, it finally sunk in that I had to sign in under the second/scout number....Now I understand how I can call forward only one of the numbers and will try it today.

Thanks.