My Ooma, Preference Devices, HD2, Yellow Exclamation Point?

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kuyan
Posts:20
Joined:Sun Apr 25, 2010 6:05 pm
My Ooma, Preference Devices, HD2, Yellow Exclamation Point?

Post by kuyan » Fri Mar 20, 2015 1:42 pm

just got the new Ooma Handset HD2. in the new version of the My Ooma website, in Preferences, under Devices, where it says Preference Devices, the new handset appears as HD2-HS. but we see there is a yellow triangle with an exclamation point ("!") in that sign on top of the icon for the handset. clicking on that says "device requires additonal setup". click that and find nothing new to fix or change??? no unfilled blanks to fill out, and no new whatever to click or select or whatever. what's going on???

otherwise, the new HD2 Handset seems to be working fine.
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Ooma Calling Since April 2010
Ooma Telo, Ooma Handset HD 2, Ooma Safety Phone

JerryD
Posts:103
Joined:Wed Jul 24, 2013 5:32 pm

Re: My Ooma, Preference Devices, HD2, Yellow Exclamation Point?

Post by JerryD » Sat Mar 21, 2015 7:25 pm

It's a known bug. I have the same thing with my Linx. When I contacted Ooma about it, they told me it would be fixed.

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