Voicemail light does not go off after playing messages

[JonInNY]

This JUST started happening. Whenever I have messages, the light on the Telo blinks. This is normal. But when I played all my messages on MyOoma, or marked them as heard, the light would go out.

Now, even after I've deleted ALL messages from my Ooma (the Inbox is now empty), the message light on the Telo is STILL lit as if there's a message. If I press it, it says "You have no messages" and THEN turns off the light.

Also, if I "Mark as Heard" or "Mark as New" it has no effect on the Telo either.

This is not normal behavior, and always worked perfectly before.

Anyone have ideas?

[sabretooth02]

Reboot the telo box.

[JonInNY]

I tried that first. No help. It seems one other person is complaining about the same issue. Happened just after the last upgrade, so I am assuming a bug was introduced.

I am hoping that Tom sees this and responds.

Thanks!

[Tom]

This should be resolved now.

[JonInNY]

Yes, resolved! Thank you Tom, for the quick response!

Jonathan