No last name for CALLER ID

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watchdog
Posts:17
Joined:Sun Jan 03, 2010 3:32 pm
No last name for CALLER ID

Post by watchdog » Tue Apr 21, 2015 10:04 am

When I get a call come in it don't give the FULL NAME of the caller.

It just gives a partial name of the caller, no last name.

Are they gonna get it fixed.

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lbmofo
Posts:9337
Joined:Sun Mar 14, 2010 7:37 pm
Location:Greater Seattle
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Re: No last name for CALLER ID

Post by lbmofo » Tue Apr 21, 2015 10:21 am

Do you have the caller in your Ooma contacts? Check there for name accuracy.

watchdog
Posts:17
Joined:Sun Jan 03, 2010 3:32 pm

Re: No last name for CALLER ID

Post by watchdog » Tue Apr 21, 2015 10:29 am

It just give me Last Names of the people calling in.
No full Last Names. On some of them.
My caller Id is correct.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: No last name for CALLER ID

Post by murphy » Tue Apr 21, 2015 10:45 am

Caller ID Name is limited to a maximum of 15 characters.
Are the names you have a problem with longer than 15 characters?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

watchdog
Posts:17
Joined:Sun Jan 03, 2010 3:32 pm

Re: No last name for CALLER ID

Post by watchdog » Tue Apr 21, 2015 11:18 am

No the names are about 5 letters long.
Ooma is per posy leaving the final leathers of.

It's like leave the Last full name of.

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