New Web Portal Worse Than Old

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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jinzai
Posts:1
Joined:Mon Apr 27, 2015 8:53 am
New Web Portal Worse Than Old

Post by jinzai » Mon Apr 27, 2015 8:56 am

So, I'm trying to manage my Ooma account today, having to go back and forth from the old site to the new.

Half the time the pages don't load. The other half of the time I could go out for coffee before they load.

Can't make outgoing calls, and inbound calls aren't getting through either.

Called customer service from my cell, got a busy signal.

Tried online support, had 70 people in front of me.

Thinking it's time to give up on Ooma...

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lbmofo
Posts:9337
Joined:Sun Mar 14, 2010 7:37 pm
Location:Greater Seattle
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Re: New Web Portal Worse Than Old

Post by lbmofo » Mon Apr 27, 2015 2:17 pm

Ooma had an outage earlier. Look up service status post.

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