Call Log stopped working on May 12th

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yko
Posts:4
Joined:Thu May 14, 2015 6:26 am
Call Log stopped working on May 12th

Post by yko » Thu May 14, 2015 6:33 am

The call log stopped logging calls on May 12th. I still make and receive calls fine. But, the site isn't logging activity. Is this happening to anyone else? Or just me? How can I fix this problem? I use the call log feature every day.
Thanks,
yko

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lbmofo
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Joined:Sun Mar 14, 2010 7:37 pm
Location:Greater Seattle
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Re: Call Log stopped working on May 12th

Post by lbmofo » Thu May 14, 2015 8:57 am

If you power cycle your Telo, your call logs will start working again. However, the logs that hasn't logged would be lost. If it is important for you to not lose any logs, call customer service to see if they can do anything for you.

yko
Posts:4
Joined:Thu May 14, 2015 6:26 am

Re: Call Log stopped working on May 12th

Post by yko » Thu May 14, 2015 12:06 pm

Hi,
Thank you.
That seemed to do the trick.
It's logging calls again.
yko

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