Voicemail, but no entry in call log
I received a "noise" voice message from 701-805-0030 this morning. It sounded like someone was messing with the phone line. (I did that a lot myself while I was learning to design phone equipment years ago, but I was messing with my own line.) But there is no log entry for this call.
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- Posts:162
- Joined:Wed Mar 27, 2013 12:26 pm
Re: Voicemail, but no entry in call log
I think I know what that might be: privacy settings. Do you have blocked calls going to voice mail? I know when I did mysterious calls would appear with no log notation.
I think this is an oversight and there should be a log for blocked calls.
I think this is an oversight and there should be a log for blocked calls.
Re: Voicemail, but no entry in call log
I'm having a similar issue.
I've got two lines. They both seem to take voice mails without a problem.
However, the call logs only record calls to one line, not the other.
Is there a way to fix this so that the call logs cover both lines?
I've got two lines. They both seem to take voice mails without a problem.
However, the call logs only record calls to one line, not the other.
Is there a way to fix this so that the call logs cover both lines?
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- Posts:1484
- Joined:Wed Jun 04, 2014 12:58 am
Re: Voicemail, but no entry in call log
It's because you have two separate ring groups.
You need to log into My Ooma using the other number to view calls from that number.
The only fix is to have both phone numbers in the same account.
You need to log into My Ooma using the other number to view calls from that number.
The only fix is to have both phone numbers in the same account.
Premier Subscriber
Telo One with Four Linx Devices
Google Voice Extensions
Telo One with Four Linx Devices
Google Voice Extensions
Re: Voicemail, but no entry in call log
Okay, thanks.
I thought both of my numbers were on the same account (that's how they are billed).
I thought both of my numbers were on the same account (that's how they are billed).
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- Posts:1484
- Joined:Wed Jun 04, 2014 12:58 am
Re: Voicemail, but no entry in call log
You said you had "two lines." To have separate ring groups, you would need to have created a private account.
Premier Subscriber
Telo One with Four Linx Devices
Google Voice Extensions
Telo One with Four Linx Devices
Google Voice Extensions
Re: Voicemail, but no entry in call log
Insileas, you have 2 phone numbers but they are both in the main ring group. Currently only calls that reach the telo will appear in the call logs. So you find a call log for calls that are blocked at the server, e.g. are sent to voicemail.
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- Posts:7
- Joined:Thu Jul 03, 2014 5:26 am
Re: Voicemail, but no entry in call log
Shouldn't all calls be in the "Call Logs" ?!?
Re: Voicemail, but no entry in call log
we're working hard to make that happen - blacklist enhancements also depend on this
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- Posts:7
- Joined:Thu Jul 03, 2014 5:26 am