We're sorry, but something went wrong

[Bill D]

I keep getting the "We're sorry, but something went wrong" message when navigating in all 3 of my MyOoma account dashboards. Is it just me? Is anyone else having this problem. Is it my recent upgrade to Windows 10?

[oomamaniacal]

There may be some ongoing website maintenance.

I am getting "undefined method" when trying to access the Privacy preferences in V2.

[oomamaniacal]

Something definitely went wrong with my primary account:

Privacy Preferences page says:

undefined method `[]' for nil:NilClass

I am still getting the "undefined method" message when trying to access the Privacy Preferences for my main number. I CAN access the Privacy Preferences for the secondary number.

However, what's worse is that my underlying secondary number is being transmitted on outgoing calls when making calls using the Telo's phone port, which is associated with my primary number.

The Ooma secondary number should not be transmitted at all because I have the Google Voice number set up on my secondary account.

Edit : Customer Care has fixed my account. Thank you!

[jbhelmly]

How long and how many people did you have to talk to to get this fixed? I am having the same issue (undefined method `[]' for nil:NilClass on privacy and service address menu, as well as primary line only uses secondary number for outbound calls unless I press **0).