Personal Blacklist Not Blocking Calls

[ricki]

Even though I blocked their number months ago, today I got a call from a collection agency that has been hounding my deadbeat brother-in-law. It was the same number they always call from, but today it rang through. Then I added my cell number as a test, it also rang straight through to the phone. (I have the block feature set to "send to voicemail").


Edit: It's working now, tested it on Mother's Day and it blocked my cell phone.

[kdmc69]

Have you checked to see if your personal blacklist setting is still checked in your Myooma?
Sometimes those things tend to get un-checked.

[Tom]

Sometimes those things tend to get un-checked.

No longer an issue since the MyOoma upgrade.

The call rang the telo as a last resort because the call blocking server ran into a resource issue.

[kdmc69]

Good to know. Thanks, Tom.