Personal Blacklist Not Blocking Calls
Even though I blocked their number months ago, today I got a call from a collection agency that has been hounding my deadbeat brother-in-law. It was the same number they always call from, but today it rang through. Then I added my cell number as a test, it also rang straight through to the phone. (I have the block feature set to "send to voicemail").
Edit: It's working now, tested it on Mother's Day and it blocked my cell phone.
Edit: It's working now, tested it on Mother's Day and it blocked my cell phone.
Last edited by ricki on Mon May 09, 2016 6:08 am, edited 4 times in total.
Re: Personal Blacklist Not Blocking Calls
Have you checked to see if your personal blacklist setting is still checked in your Myooma?
Sometimes those things tend to get un-checked.
Sometimes those things tend to get un-checked.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Re: Personal Blacklist Not Blocking Calls
No longer an issue since the MyOoma upgrade.kdmc69 wrote:Sometimes those things tend to get un-checked.
The call rang the telo as a last resort because the call blocking server ran into a resource issue.
Re: Personal Blacklist Not Blocking Calls
Good to know. Thanks, Tom.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2