OOMA Notification Voicemails Being Sent As WAV
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- Posts:82
- Joined:Tue Jul 12, 2016 5:44 am
So I recently got changed to the East Coast Server but I'm noticing that every time I get the email notification from notify@ooma.com my voice mail is now attached as a WAV file instead of an MP3 file.. This causes an issue with playback inside the mail app of MAC making now iTunes lunch.. When the file used to be MP3 it would just play inside the email now it doesn't
Re: OOMA Notification Voicemails Being Sent As WAV
Thank you. We will investigate.
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- Posts:82
- Joined:Tue Jul 12, 2016 5:44 am
Re: OOMA Notification Voicemails Being Sent As WAV
So I just tried @Tom B it's still does the same thing heres the attachment name msg_504b86c6-0773-4ca8-ad44-1f8b6cc92396.wav
Before it used to be - from_EMPIREBCBS9787032842_2016-12-7.mp3
Before it used to be - from_EMPIREBCBS9787032842_2016-12-7.mp3
Re: OOMA Notification Voicemails Being Sent As WAV
I can confirm a WAV file is being sent. I don't remember what format it used to be. I have no problems playing the WAV on my iPad.
Re: OOMA Notification Voicemails Being Sent As WAV
we have fix but need to schedule QA time for it
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- Posts:82
- Joined:Tue Jul 12, 2016 5:44 am
Re: OOMA Notification Voicemails Being Sent As WAV
Thanks for the update @Tom B