No Call Logs...?

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Frogg
Posts:18
Joined:Fri Aug 23, 2013 7:08 am
Location:Texas
No Call Logs...?

Post by Frogg » Thu Apr 13, 2017 1:10 pm

All of a sudden no call logs? Been an Ooma Premier customer for years. Don't ever recall this happening. What's up? Says no activity for 30 days. Not so.

holmes4
Posts:539
Joined:Wed Mar 20, 2013 3:18 pm
Location:New Hampshire

Re: No Call Logs...?

Post by holmes4 » Thu Apr 13, 2017 4:26 pm

I just checked my account and see a normal-looking log. You may want to contact support.
Steve

Frogg
Posts:18
Joined:Fri Aug 23, 2013 7:08 am
Location:Texas

Re: No Call Logs...?

Post by Frogg » Fri Apr 14, 2017 4:31 am

Update: just checked, and call logs, etc., all back to normal. I really depend on call logs to block unwanted callers. All seems back to normal this morning, and all callers were listed, so I'm a happy camper again.

jrs
Posts:6
Joined:Thu Mar 09, 2017 7:40 pm

Re: No Call Logs...?

Post by jrs » Fri May 12, 2017 2:08 pm

My call logs stopped working as 5/9. Still able to receive and call out. Everything seems normal except the call log.

Tom
Ooma Moderator
Posts:4378
Joined:Sat Sep 05, 2009 8:07 am

Re: No Call Logs...?

Post by Tom » Fri May 12, 2017 3:06 pm


jrs
Posts:6
Joined:Thu Mar 09, 2017 7:40 pm

Re: No Call Logs...?

Post by jrs » Fri May 12, 2017 3:18 pm

working now

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