Can't access https:://my.ooma.com

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
cobber2076
Posts:2
Joined:Wed Nov 22, 2017 4:43 pm
Can't access https:://my.ooma.com

Post by cobber2076 » Wed Nov 22, 2017 4:47 pm

Can't access My Ooma pages on either Firefox or IE. Any help for this issue out there?

Firefox message:
Secure Connection Failed
The connection to my.ooma.com was interrupted while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

IE message (after a long. long wait):
Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://my.ooma.com again. If this error persists, it is possible that this site uses an unsupported protocol or cipher suite such as RC4 (link for the details), which is not considered secure. Please contact your site administrator.

JBW
Posts:1
Joined:Sat Apr 02, 2016 3:53 am

Re: Can't access https:://my.ooma.com

Post by JBW » Thu Nov 23, 2017 3:54 am

Same problem!

cobber2076
Posts:2
Joined:Wed Nov 22, 2017 4:43 pm

Re: Can't access https:://my.ooma.com

Post by cobber2076 » Fri Nov 24, 2017 9:56 am

UPDATE: Looks like the problem has been resolved. I can now access the My Ooma pages.

Post Reply