Calls log not showing caller Number

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
TheClerk
Posts:10
Joined:Fri Mar 02, 2018 7:08 am
Calls log not showing caller Number

Post by TheClerk » Fri Mar 02, 2018 7:48 pm

I started using my Ooma Telo a week ago.

I am using the basic service. With that service level, I am supposed to get Caller ID, which, from what I understand, is it shows the caller's number (to get the name I need the Premier service).

So, ok, no worry, caller number is enough.

When my phone rings, on my phone, I see the city the call is coming from and, I also see the caller number.

The issue is that, when I log in on my dashboard, I only see the city and not the number!

That's kind of useless!

Any way to resolve that, if I ever want to monitor incoming calls from the mobile app or a computer?

Thank you

Post Reply