2 phones with 2 different phone numbers

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Margo Customer
Posts:1
Joined:Mon Apr 23, 2018 8:13 am
2 phones with 2 different phone numbers

Post by Margo Customer » Mon Apr 23, 2018 8:46 am

When calling from a cell phone at the number with the Ooma linx (the 2nd number), it will ring on the primary line with the Ooma box!!! Then, the person on the Ooma Linx will answer & the person on the primary phone will answer and we get a 3-way conversation which is NOT what we want.
Does anyone have a fix? The box gets reset but problem continues.
I have tried to get it fix but customer service is poor, not well informed on this problem.

murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: 2 phones with 2 different phone numbers

Post by murphy » Mon Apr 23, 2018 9:06 am

Make the second number/Linx a private number. When called only the phone connected to the Linx will ring.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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