Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Joined:Sun Sep 16, 2018 1:57 pm
adding new blocked numbers via call log. Is there a faster way?
My routine every few days is to pull up my call log and then click 'add to blocked list' just about every incoming call that is listed. I have to do this one at a time and it takes 20 seconds for each. Is there a faster way to do this? I am so tired of how slow this process is. If I have a week or so to go thru my call log, it probably takes me at least 15 min to add all the calls to the block list.
It would be nice if there was check box that I could tag/mark the number for each call I wanted to add to the block list. And after I went thru the list then have an option to click once to add all of the checked number to the block list. I guess that has probably been asked before because it makes too much sense.
- Joined:Tue Jun 24, 2014 6:24 am
No such feature as you describe, that I'm aware of.
One approach I've been using for a while (since #s frequently change, but common CIDs abound) is:
Block a name... 'Contains...' for each of the following... '800 SERVICE', 'NEW YORK NY', 'CUSTOMER SERVIC', 'CONSMR ADVOCATE', 'UNAVAILABL', 'VOLASSOC', 'COALITION', 'MEDICAL ALARM', 'ILLEGAL SCAM', 'UBCF', ' MRSC, 'PUBLIC UTILITY'', ' UNASSIGNED ', 'WIRELESS CALL', etc..
As common CID strings show up, the list is constantly evolving. Recent examples where they played w/ CIDs:
THEFIRE SUP ASS
FIRE SUP ASSOC
so I filter CIDs containing 'FIRE', 'ASSOC' & 'SUPPORT'... which seems to have quieted those down. I send all blocked calls to VM just in case I block a legit caller in error. YMMV
- Joined:Mon Nov 16, 2015 11:28 pm
Preferences > Call blocking > Edit my block list
lets you enter numbers (or names) to block
- Joined:Sat May 02, 2015 11:40 am
You may possibly notice that reasonable suggestions are generally ignored here... I suspect "Ooma" consists of a handful of employees and one brilliant programmer, who ignores things he/she personally thinks are silly. I had an employee once whose standard error message was to wipe the screen out. If you were lucky he'd add "ERROR" to the page. That didn't last long... We're still friends.