Blocking by name

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JoeH
Posts:3
Joined:Mon May 17, 2021 10:14 am
Blocking by name

Post by JoeH » Mon May 17, 2021 10:16 am

If I want to block by name, would I block BUENA PARK, CA or BUENAPARKCA?

Robek
Posts:230
Joined:Thu Sep 26, 2019 6:56 pm

Re: Blocking by name

Post by Robek » Sat Jun 05, 2021 7:29 pm

Neither. The block list editor doesn't accept names that contain commas. It also trims any leading/trailing spaces, but the name must match the correct number of spaces between words. Use the browser's "view page source" command (usually <ctrl>-u or <cmd>-u), or else export the call logs to a file, to see them all. For example, with two spaces before "CA", the matching name might look like:

Code: Select all

"BUENA PARK  CA"
Ooma describes other options, such as how to block names that start with "BUENA PARK", or end with " CA".

I recently started getting calls where the name looks like "City,State" -- with no spaces after the comma. I can't use commas to block names that end with ",State", so I have to block names that start with "City" instead. That's too bad, because there are a lot more names of cities, than names of states.

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