My address format is 3XXXX CAMBXXXX SQ, APT X
PS If its this much trouble, perhaps you should add a paypal payment option.
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- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
I had a look at this and it definitely looks like you're running into an open bug. The problem with the bug is that it won't allow you to enter your credit card information if there is existing billing address information. This can occur if customer support previously deleted a credit card on file (typically with your permission).
You can give customer support a call and they can manually update your credit card. Once there's a valid credit card in your account, you can update it online whenever you wish and purchase international minutes.
Sorry about the inconvenience - we're aiming to fix this problem soon!