Voice Mail Preferences Not Being Saved

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sury
Posts:1
Joined:Fri Oct 02, 2009 9:54 am
Voice Mail Preferences Not Being Saved

Post by sury » Fri Oct 02, 2009 10:02 am

I tried to change the number of rings before voice mail picked up (currently set to 6 rings) to 4 rings. I also tried to have the voice mail alert notified to a mobile number. When I click on "Save" afte making these changes, I am immediately directed to an apparently non-existent page (https://my.ooma.com/voicemail/save_preferences).

Any idea as to how to solve this issue?

Thanks.

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Dennis P
Ooma Moderator
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Joined:Fri Apr 25, 2008 9:09 am
Location:Palo Alto, CA
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Re: Voice Mail Preferences Not Being Saved

Post by Dennis P » Fri Oct 02, 2009 1:17 pm

Is there a stub entry under "Voicemail forwarding and notifications"? If so, delete it and try saving again.

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