Ooma Forums

I am not sure if this is a bug or not, but I cannot get a listing of all my international calls with the itemized price on them.
When I go to : Account->Prepaid Account I find a listing but it only goes to august, none of my calls from september or october are listed. Are these supposed to be there. My international calls do appear in the call log, but they are mixed in there with all other calls and they do not display the charges.

I just checked my prepaid account activity and noticed the same thing ... I am noticing mostly August and a couple of calls in early September, but I have more, which aren't showing up.

I am thinking this is probably one of the bugs introduced by the new site. No biggie, but wonder how I would go about reporting this to make sure the right people know about it.

We're on it. Should be fixed soon.

Thank you Dennis

Today is October 24th and this hasn't been fixed yet. I wonder if you are considering this as a high priority issue.

Probably not.

majidmo wrote:Today is October 24th and this hasn't been fixed yet. I wonder if you are considering this as a high priority issue.

This was fixed on October 9th - are you still not seeing your most recent calling records? If your balance showing up correctly?

5 months later and this is not fixed yet. The balance is correct but I only see calls from more than a month ago.

Hello majidmo,

Would it be possible for you to send me a personal email
with a temporary password to log into your account?

Thx,
Norm