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Can't change my ooma login password

Posted: Wed Oct 07, 2009 8:44 am
by dkm
Hi,

I have two ported numbers on ooma and when I try to change my ooma password under the secondary ported number using Account/Security I get the following error:

"Update Failed: Cannot Alter Master/Common Status"

I'm using firefox 3.5.3 and I'm logged into my secondary ported number account. Anyone know what this is? Customer service can't figure it out.

-daniel-

Re: Can't change my ooma login password

Posted: Wed Oct 07, 2009 8:47 am
by Dennis P
We'll look into it. Thanks for the report.