Account doesn't show subscription expiration date
i just bought an annual subscription to Premier. logged out and logged back in. now when i look at my account it says that i have Premier, annual subscription.
when i was still in trial mode, it gave me the number of days i had left. it'll be nice to maintain that, adjusted to show when my annual subsctiption will expire. i still have plenty of days left in my trial period. the page said that my subscription will start after the trial period. it'll be nice to see this information reflected on the account page.
thanks.
when i was still in trial mode, it gave me the number of days i had left. it'll be nice to maintain that, adjusted to show when my annual subsctiption will expire. i still have plenty of days left in my trial period. the page said that my subscription will start after the trial period. it'll be nice to see this information reflected on the account page.
thanks.
-
- Posts:108
- Joined:Tue Sep 08, 2009 5:02 am
- Location:Maryland
Re: Account doesn't show subscription expiration date
How about this issue - is it true that once you subscribe to Ooma Premier on an annual basis that you no longer have an easy way to check the expiration date of your account? We have a Hub/Scout with a trial period that ends around March 1 of next year, but we intend to add a year's subscription before the rate goes up. It sure would be convenient to have a clear, easy to locate reminder of when that subscription will end.
Re: Account doesn't show subscription expiration date
Try browsing to Account->Services in My Ooma. It should show up there if you have an active Annual or Monthly Premier subscription.
Bobby B
Re: Account doesn't show subscription expiration date
Bobby, I just checked mine. It does show up, but it says that my subscription renews October 26, 2008Bobby B wrote:Try browsing to Account->Services in My Ooma. It should show up there if you have an active Annual or Monthly Premier subscription.
Me thinks something is amiss on my account.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Re: Account doesn't show subscription expiration date
Looks like there was a bug with that - try logging in once more - it should correctly say October 26th, 2010 now.
Bobby B
Re: Account doesn't show subscription expiration date
Yep, it's showing up correctly now.Bobby B wrote:Looks like there was a bug with that - try logging in once more - it should correctly say October 26th, 2010 now.
Thanks Bobby.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Re: Account doesn't show subscription expiration date
my account shows the expiration now. thank you.