Unable to login to Scout Number "My Ooma"
I'm trying to login to "My Ooma" at https://www.ooma.com. I can login in to the phone number tied to the Hub, but I can not login to the phone number tied to the Scout (which for me is my most frequently used number).
I receive a browser error page: "We're sorry, there was a problem processing the page.
I've tried to login from 3 different computers. I've tried clearing the browser cache, cookies, and temporary internet files. I've tried rebooting the computers.
I've tried using IE8, IE7, Chrome, AOL, and Firefox. All of them give the same error message listed above.
[Thanks SouthSound for pointing out the Hub vs. Scout occurrence]
I receive a browser error page: "We're sorry, there was a problem processing the page.
I've tried to login from 3 different computers. I've tried clearing the browser cache, cookies, and temporary internet files. I've tried rebooting the computers.
I've tried using IE8, IE7, Chrome, AOL, and Firefox. All of them give the same error message listed above.
[Thanks SouthSound for pointing out the Hub vs. Scout occurrence]
Last edited by Troy on Fri Dec 11, 2009 11:47 am, edited 1 time in total.
- southsound
- Posts:3519
- Joined:Fri Feb 06, 2009 11:31 am
- Location:Harstine Island, WA
Re: Unable to login to My Ooma
Hi Troy,
You are not alone. Check the thread "Unable to log into Secondary Account for my similar problems. Frankly I am glad someone besides Bryanlyle and I are experiencing this. Maybe ooma did something last night when they rolled out the new software for my.ooma.
You are not alone. Check the thread "Unable to log into Secondary Account for my similar problems. Frankly I am glad someone besides Bryanlyle and I are experiencing this. Maybe ooma did something last night when they rolled out the new software for my.ooma.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Re: Unable to login to Scout Number "My Ooma"
Thanks SouthSound for the reply. I didn't try the Hub account, but now see that I can login to that account. But, unfortunately, I can't login to the Scout account, which is my highest usage.
I've tried 3 computers, 5 different browsers, and clearing the browser cache, etc. Nothing helps.
I've tried 3 computers, 5 different browsers, and clearing the browser cache, etc. Nothing helps.
Re: Unable to login to Scout Number "My Ooma"
I think we've pushed out a potential fix for this one - can you try logging in once more?
Bobby B
Re: Unable to login to Scout Number "My Ooma"
Mine is working... although the times for the various messages seem to have reverted to GMT.Bobby B wrote:I think we've pushed out a potential fix for this one - can you try logging in once more?
oomg -- Voice Over Internet Person
I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.
I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.
- southsound
- Posts:3519
- Joined:Fri Feb 06, 2009 11:31 am
- Location:Harstine Island, WA
Re: Unable to login to Scout Number "My Ooma"
Mine is working now also.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Re: Unable to login to Scout Number "My Ooma"
I can now login to "My Ooma" on both the Hub phone number and the Scout phone number.
Re: Unable to login to Scout Number "My Ooma"
Bobby, still doesn't work for me. Doesn't matter which browser I use.
follow me on twitter: @bryanlyle