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Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 12:20 pm
by dtalwar
Looks like this just got fixed ... It is working for me now.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 12:32 pm
by murphy
dtalwar wrote:Looks like this just got fixed ... It is working for me now.
Doesn't work for me.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 1:14 pm
by canaanskier
Still not working for me as well.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 1:22 pm
by kdmc69
It's working for me.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 3:33 pm
by Bobby B
This one should be fixed now - please let us know if you're running into any issues with the page.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 3:44 pm
by The Picard
Back to normal for me.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 3:48 pm
by murphy
Bobby B wrote:This one should be fixed now - please let us know if you're running into any issues with the page.
Still doesn't work for me Bobby.

I get the

We're sorry, there was a problem processing the page.

If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum.

error page when going to Preferences.

I get the same error on the Account -> Profile page.

If I use a direct URL I can get to the System page under Preferences but the rest error out.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 4:24 pm
by Oremus
I get the same "There was a problem" message. At least I can now see the "10 Digit Calling" option. Before the page would simply display two lines and a save option.

12-28-09: As of this evening the system preferences options are configurable again. Thanks guys.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 5:24 pm
by rwh1955
It's now working for me. Thanks Ooma.

Re: System Preferences is Blank

Posted: Mon Dec 21, 2009 6:03 pm
by Bobby B
Your problem on the Telo account is a bit different from what others were experiencing. I'm working with the engineering team to hopefully fix your account tomorrow. I'll send you an email when it rolls out to your account.
murphy wrote: Still doesn't work for me Bobby.
I get the We're sorry, there was a problem processing the page.