Ooma Forums

I have DSC home alarm system that allows me to arm & disarm my house alarm from a remote phone.
In order to do this I first call my home phone#, I let it ring once & hang-up, I then call back & alarm system says "Hello", at this point I need to press "***" to access my alarm system. OOMA will not let alarm system see (***) so my system says goodbye & I can not access my alarm system by remote phone. Does it have anything to do with the way OOMA deals with DTMF?
I had to go back to VONAGE (which is also a VOIP & works fine with my alarm)but would rather use OOMA if I could find a solution. I do not used a landline & do not want to pay cell service. please help, thanks.

If you have the Hub, you're out of luck as the Hub doesn't support inbound DTMF tones. The Telo is supposed to support them but I don't think the firmware has caught up to the promised features as of yet. I could be wrong.

I had the OOMA Telo so maybe their might be an upgrade soon?
Thanks