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base unit doesnt light up

Posted: Sun Feb 21, 2010 6:13 pm
by harleyjess
My OOMA base unit ( TELO) doesnt show any lights-- but the system is working fine- I tried rebooting the system and still the same- anyone experience this ?

Re: base unit doesnt light up

Posted: Sun Feb 21, 2010 7:06 pm
by WayneDsr
Try tapping the light dimmer symbol "sun" to bring the lights up.

Wayne

Re: base unit doesnt light up

Posted: Sun Feb 21, 2010 7:12 pm
by amoney
I am assuming you are aware of the dim button (top right) that adjust brightness.

When you reboot, do you see any lights.

Just a curious experiment, diconnect your DSL/cable modem from the phone/coax line, to simulate internet is down, wait 5-10 minutes to see if the Telo flashes red (you can also simply activate the standby button on the cable modem to also simulate this). You can reconnect after the test and things will resume normal function.

Note I use the trick above to illuminate only the Ooma logo blue on the Telo, I have the dim set to no lights and by doing the above I get this behavior, which I like.

Re: base unit doesnt light up

Posted: Sun Feb 21, 2010 9:09 pm
by harleyjess
tapping on button was the fix- thanks