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Why was I just charged $10?

Posted: Fri Feb 26, 2010 3:03 pm
by saving$
I set up my ooma telo a few days ago and it works great, but I had to disconnect it because I am fiddling with my computer. Anyways, I just noticed a $10. charge from ooma, what gives, I thought it was free? I opted out of the premier service as soon as I set the thing up....

Re: Why was I just charged $10?

Posted: Fri Feb 26, 2010 3:16 pm
by saving$
Never mind, I just did a search and someone posted about a $10. preauth to check your debit card is valid or something...just surprised me, where did I miss this info?

Re: Why was I just charged $10?

Posted: Fri Feb 26, 2010 5:56 pm
by sfhub
Pre-auth shouldn't show up as a charge. It will affect available credit though.

Re: Why was I just charged $10?

Posted: Fri Feb 26, 2010 6:42 pm
by tommies
Usually, I see a pre-auth for just $1.00 , and it just goes away later after the real charge shown up. It may last a few days tho, since many merchands run thing in batches.

Re: Why was I just charged $10?

Posted: Fri Feb 26, 2010 6:48 pm
by hpepper
I can confirm that on my second Telo i had a pre-auth of $10 after entering my card info - it disapeared after about 4 days.