Ooma Forums

I have had the Ooma for over a month now, and I am very impressed. However, when I blacklist a number, it only blocks that number from being called on the primary phone number. Last night, I added my wife's cell phone number on the blacklist as a test, and she got through by calling the additional phone number that came with the Ooma Premier.

When I block a number, I would like that number blocked on both Ooma's phone numbers. I have tried clicking the blacklist button on the call log screen, but it doesn't turn red when called on the second line. Also, I am not using a landline, if that makes any difference. How do I blacklist on the second telephone number? Thanks!

Is the second number on a personal device?
If it is, it has it's own blacklist.
Log in using the second phone number.

No, it's shared, I don't have any other devices than the Ooma Telo box, and the calls made to the second telephone number show up on the same call log as the primary Ooma number. I logged in with the second number and tried to block my wife's cell phone number, but it still didn't work.

Finally someone that has the same problem as me. I tried adding my son's cellphone number but he can still call on the 2nd phone number.