Ooma Forums

My black list is gone also

Incoming, and missed calls appear to be accurate. Outgoing calls are STILL NOT showing up. I hope this gets straightened out soon, its been a few weeks now. No one from Ooma has called back yet.

For the blacklist issues, please refer to this thread:

viewtopic.php?f=8&t=7618&p=53919#p53919

STILL outgoing calls DO NOT show up. Come on Ooma, what's up? Please provide an update...

My call log has been fully functional since 4/21; problem started sometime on 4/19.

On the voicemail front though, "More Actions" dropdown, can't see "Mark as Heard" and "Mark as New" when using IE 7 (7.0.5730.13) but visible with Firefox.

lbmofo wrote:On the voicemail front though, "More Actions" dropdown, can't see "Mark as Heard" and "Mark as New" when using IE 7 (7.0.5730.13) but visible with Firefox.

I can confirm that the "More Actions" drop down window is hidden behind the voicemail grid. It only occurs in IE7 (7.0.5730.13)
. It is visible in IE8, Firefox and Chrome.

richalger wrote:

lbmofo wrote:On the voicemail front though, "More Actions" dropdown, can't see "Mark as Heard" and "Mark as New" when using IE 7 (7.0.5730.13) but visible with Firefox.

I can confirm that the "More Actions" drop down window is hidden behind the voicemail grid. It only occurs in IE7 (7.0.5730.13)
. It is visible in IE8, Firefox and Chrome.

The drop down also shows up properly under Opera.

STILL NO WORD FROM OOMA! Outgoing calls still do not show up!

mger wrote:STILL NO WORD FROM OOMA! Outgoing calls still do not show up!

My outgoing calls are in the log. Did you accidentally click on the outgoing call filter and turn them off?

I have a friend who is experiencing a similar problem witn an Ooma Telo system. All call logs after March 20, 2010 are missing. Saved voicemail messages during that period still appear. If Dennis, Bobby, or ?? want more specific information, please email me directly.