Recent Call Logs and Blacklist Gone
Thanks
Yea my whole list is gone and when I add new ones, and log out and then back in, they are all gone.
Yea my whole list is gone and when I add new ones, and log out and then back in, they are all gone.
Re: Recent Call Logs and Blacklist Gone
Thanks BB!Bobby B wrote:Yes, we're going to restore blacklists system-wide for all folks that have lost entries.
-Bobby
Customer Since: 2/24/10 (Ported from Verizon 3/12/10)
Service: Premier
Internet: Comcast 55 Mbps/10 Mbps
Setup: Motorola SB6121 -> Netgear WNDR4000 -> Ooma Telo
Phone: Panasonic Dect 6.0 - 3 Cordless handsets (KX-TG6412M)
Status: Very Happy
Re: Recent Call Logs and Blacklist Gone
I just received a reply from Dennis Peng, the VP Product Management in response to an email that I sent out on Saturday to OOMA Management. He said that he had directed one of his engineers to respond to the forum threads and to update the status (which you've all seen now) so I guess OOMA management does respond. I, in turn, sent him back an email thanking him for his response.
I'm looking forward now to getting back to normal issues like how to wire up an Icom Ham radio to the OOMA scout
I'm looking forward now to getting back to normal issues like how to wire up an Icom Ham radio to the OOMA scout
Last edited by coldsteel on Tue Apr 27, 2010 7:11 am, edited 1 time in total.
Own: 1 Hub, 1 Scout ... "Common Sense Information Technology" is the focus of http://winstonlawrence.com/notebook/
Re: Recent Call Logs and Blacklist Gone
Originally I had ALL my logs show up. Incoming, outgoing and missed. First I had the outgoing disappear. Now the missed has disappeared. I RELY ON THESE LOGS!!!!!!!!!!
Re: Recent Call Logs and Blacklist Gone
My call log appears to be unaffected, but my Personal Blacklist is cleared. I sure hope that Ooma is able to recover these as Bobby indicated. My wife is not happy listening to the phone ring -- we've already noticed an increase in the number of junk calls today without the blacklist.
Re: Recent Call Logs and Blacklist Gone
It's kind of annoying, the blacklists disappear and they don't show up the same as the tech services see either. It was a key reason I signed for the Premier service.
They have a ticket outstanding but that was days ago already.
They have a ticket outstanding but that was days ago already.
Re: Recent Call Logs and Blacklist Gone
Hopefully, it will be fixed today or tomorrow.
I just tried to add a number again since adding is supposed to be fixed today but it didn't work.
I just tried to add a number again since adding is supposed to be fixed today but it didn't work.
Re: Recent Call Logs and Blacklist Gone
Adding blacklist entries works now -- working on restoring old entries.
Bobby B
Re: Recent Call Logs and Blacklist Gone
Uhh Bobby, if you guys just uploaded some new modules you might really want to check out this post I just created:
Unknown Forwarding Notification Email Entries
I have entries popping up out of nowhere like crazy...
Unknown Forwarding Notification Email Entries
I have entries popping up out of nowhere like crazy...
Re: Recent Call Logs and Blacklist Gone
My blacklist entries have returned.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx