Tried to upgrade to Premier and Wow! Ooma sucks!
Posted: Mon May 03, 2010 4:22 pm
I hate to say it, but I think Ooma sucks. Stay away if you are not already invested.
I was going to upgrade to Premier and after filling in the order details and credit card, I now can't even view the Account and Add On pages in My Omma!
Really! I have been a little miffed that call forwarding is not part of the basic service, now it seems sending audio files in notifications no longer works. These things make me regret that I ever invested in the Ooma device at all. Then I thought, okay I am just being cheap, try Ooma Premier again for a month and take advantage of what it offers and see if it is worth it.
I can't even pay Ooma for Premier without the Website flipping out which reminds me how dissatisfied I have been the whole time. Not just because of the above but the fact that I have to power cycle my Hub sometimes weekly to keep the phone line functioning.
You all were giving that Vonage customer a hard time with how he was trying to compare the cost of the service, well if I am going to give a company money every month, I think Vonage will get my future business. I have enjoyed not paying for phone service for this line, but I certainly think Vonage works better than Ooma ever has, and I am considering switching back.
I would rather just try premier first as that would be cheaper, but OH YEAH! I CAN'T BECAUSE OOMA SUCKS!
I was going to upgrade to Premier and after filling in the order details and credit card, I now can't even view the Account and Add On pages in My Omma!
Really! I have been a little miffed that call forwarding is not part of the basic service, now it seems sending audio files in notifications no longer works. These things make me regret that I ever invested in the Ooma device at all. Then I thought, okay I am just being cheap, try Ooma Premier again for a month and take advantage of what it offers and see if it is worth it.
I can't even pay Ooma for Premier without the Website flipping out which reminds me how dissatisfied I have been the whole time. Not just because of the above but the fact that I have to power cycle my Hub sometimes weekly to keep the phone line functioning.
You all were giving that Vonage customer a hard time with how he was trying to compare the cost of the service, well if I am going to give a company money every month, I think Vonage will get my future business. I have enjoyed not paying for phone service for this line, but I certainly think Vonage works better than Ooma ever has, and I am considering switching back.
I would rather just try premier first as that would be cheaper, but OH YEAH! I CAN'T BECAUSE OOMA SUCKS!