Good idea. I cringe when calling support.
"I have a problem with your web site."
"Reboot the Telo."
"No, you don't understand, it's not hardware, it's your web site."
"Reboot the Telo."
"And the dog threw up on the carpet."
"Reboot the Telo."
"Is there anyone else there who can help with this?"
"I can help you with that."
"Great! I have a problem with your web site."
"Reboot the Telo."