Double call logs

[just4fn]

I have double call logs when a call is missed or goes to voice mail, it will show the number twice in the log. Should I call support or is there a setting I dont know about. My number has not been ported yet and I only have one phone number. Thanks for the help

[just4fn]

I figured out the double call logs in the lounge is from incoming and missed call. I also know that I am getting double caller id tags in the phone only connected to the scout. The phone connected to the hub is fine. Any ideas?

[mhajduk]

I can tell you that I have the exact same problem, but haven't found any solutions. I've contacted Ooma multiple times but never got the issue resolved. Have you made any progress?

[just4fn]

No success but, they did say I was the 1st one to call this type of problem in. I thought I should go play the lotto. With all the systems out there, I was the only one? I told him it's not a huge issue, just an annoyance.

[superdlux]

Same issue here.

Double on my phone connected to the Scout, single on the one connected to the Hub.