Page 1 of 2
Can't receive incoming calls
Posted: Tue Mar 10, 2009 7:47 am
by korggy
As of 11:30am ET March 10 2009 I am unable to receive incoming calls.
My phone rings but when I pick it up all I hear is silence. The caller on the other end hears a message about the "wireless customer" being unavailable.
I am able to place outgoing calls normally.
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 7:50 am
by korggy
Also, as an aside, I have been on hold with your customer support for about 20 minutes.
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 7:51 am
by CamFam
I am experiencing the exact same problem and it did begin at about 11:30am EST (9:30am MST).
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 7:52 am
by garg11
I have same problem, in NJ,
Send E-mail to ooma, and still waiting for my request.
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 7:55 am
by garg11
I guess it ooma network problem, not my ooma block.
Because I start to think that I need to return my ooma back.
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 7:58 am
by atici
I am having the same problem on an ooma box installed overseas. It can make outgoing calls but can't receive incoming calls.
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 8:04 am
by realsol
I also am having same issue. I have 2 South Lake Tahoe area phone numbers. Are other people in different areas of the country?
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 8:04 am
by korggy
Columbus, Ohio
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 8:10 am
by CamFam
Mine is working now as of 10:10am MST. I can now receive calls.
Re: Can't receive incoming calls
Posted: Tue Mar 10, 2009 8:10 am
by realsol
Well, I seem to be back up (for now). Just used my cell phone to test and got through. Does anyone at Ooma know what the problem is.