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Re: hub firmware updates

Posted: Thu Dec 02, 2010 5:01 pm
by Stuntman
roadshow wrote:Why doesn't OOMA post the Hub updates? Although the Hub is discontinued, there are many of that still use them. I feel like OOMA should post those updates on the forum too. Then we can better track when problems are fixed (or caused) by the updates.
The Ooma Hub is no longer being developed for or produced.. Ooma won't be adding any features to the hub and will only update the Hub firmware if something serious comes along...
Thankfully most of the issues people are having can be fixed externally to the device.. either at the point of location for that device or within the infrastructure at Ooma's servers...

Re: hub firmware updates

Posted: Fri Dec 03, 2010 1:30 am
by roadshow
Stuntman wrote: The Ooma Hub is no longer being developed for or produced.. Ooma won't be adding any features to the hub and will only update the Hub firmware if something serious comes along...
Thankfully most of the issues people are having can be fixed externally to the device.. either at the point of location for that device or within the infrastructure at Ooma's servers...
I do realize that the Hub is not getting any new features, However, there was a Hub firmware update just a couple of months ago. I have had some recent OOMA issues. I should be able to have a way to determine if an update was performed that may have caused new issues. Sometimes the firmware "fixes" can break other things.

Re: hub firmware updates

Posted: Mon Dec 06, 2010 8:12 am
by EricJRW
Are updates to the firmware automatic, or is user intervention required?

Thanks

Re: hub firmware updates

Posted: Mon Dec 06, 2010 8:28 am
by murphy
EricJRW wrote:Are updates to the firmware automatic, or is user intervention required?

Thanks
They are automatic.

Re: hub firmware updates

Posted: Mon Dec 06, 2010 10:28 am
by EricJRW
murphy wrote:
EricJRW wrote:Are updates to the firmware automatic, or is user intervention required?

Thanks
They are automatic.
Thank you!