DP1 Desk Phone - Low Handset Volume

[TeamApple]

I recently purchased the DP1 desk phone for use on the Telo. Right away I noticed the handset volume is way too low even when the volume is set to maximum. Its almost too low to be usable with typical household noise. I have read where another DP1 user has reported the same issue.

When will Ooma issue an update to correct this?

[robertm101]

TeamApple, I emailed Tom this morning explaining the issue and asked if there was a way he could send an update to fix the issue.
I'll follow up with you when I receive a response.

[TeamApple]

Awesome. Yes, please let me know any response you get.

[robertm101]

HI TeamApple, So I got a quick no frills response from Tom saying the following:
"Engineering is working on fixing the handset frequency response."
I can remember back in 2009 when testing the first Telo for ooma I would communicate back and forth with Dennis P from ooma who would at least be more detailed in his answer.
This is a direct result of a company that is growing and they start to loose that personal appeal.
That response was literally all he wrote. No thank you for your input, nothing.

[TeamApple]

Hopefully “handset frequency response” is synonymous with handset volume and they fix it sooner than later.

Thanks for the update.