Outging Caller ID

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dahuan60
Posts:6
Joined:Tue Feb 10, 2009 1:59 pm
Outging Caller ID

Post by dahuan60 » Fri Feb 13, 2009 5:29 pm

I have noted that my outging ID show someone else's name. I have sent an email to customer service to report this. But no one reply my email, and the problem is still there. Any one here can help me?
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murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Outging Caller ID

Post by murphy » Sat Feb 14, 2009 4:37 am

How long have you had ooma? If you are a new user, you have probably been issued a number that was previously assigned to someone else. You will have to wait until your name propagates through the caller ID databases.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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dahuan60
Posts:6
Joined:Tue Feb 10, 2009 1:59 pm

Re: Outging Caller ID

Post by dahuan60 » Sat Feb 14, 2009 8:38 am

I have been with ooma for two weeks. I also have not received my $50 international call rebate. How long should I wait?
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