Problems call international Numbers - Today
Posted: Sat Jan 01, 2011 5:59 am
Hi,
I am a Premium service subscriber and also have 500mins international bundle, of which I have probably only used 10mins.
But everytime I call a UK landline numbers I get the message "You have 90mins" then I can hear a ringing tone at the other end, which is followed by the message "Your call cannot be connected, you have $0 left", the call is then dropped.
So I don't understand why I am being told I only have 90mins, when it should be 500mins, and why my call are not being connected.
Regards
sicce
I am a Premium service subscriber and also have 500mins international bundle, of which I have probably only used 10mins.
But everytime I call a UK landline numbers I get the message "You have 90mins" then I can hear a ringing tone at the other end, which is followed by the message "Your call cannot be connected, you have $0 left", the call is then dropped.
So I don't understand why I am being told I only have 90mins, when it should be 500mins, and why my call are not being connected.
Regards
sicce