Ooma Forums

Mine ported today as well. Also no loss of service just like runagun said. I also received an email that I should contact my local carrier to cancel my account. Others have said that your account is automatically cancelled when your number is ported. I guess it wouldn't hurt to call and cancel for peace-of-mind.

Congratulations DLong and Runagun!!

Thanks, It kinda felt like the Geico Commercial except I was able to grab/save the $$$. (lets hope everything keeps going well)

number9 wrote:Congratulations DLong and Runagun!!

As a follow up to my orig. post earlier in this thread:
http://forums.ooma.com/viewtopic.php?p=5796#p5796
My port completed today as scheduled.

Good for you. Mine is on 6 business days since they logged it in. and 10 days since I emailed it. I have not heard anything. I hate not knowing whats going on

thively wrote:My port completed today as scheduled.

Awesome, thively. I assume that your port went smoothly and without interuption of service as you added no extra remarks to that effect.

No problem. Never noticed it happened. Just got an email that my account log in was changed (from temp number to ported number) and when I checked, Ooma was on the ported number.

dlong wrote:Mine ported today as well. Also no loss of service just like runagun said. I also received an email that I should contact my local carrier to cancel my account. Others have said that your account is automatically cancelled when your number is ported. I guess it wouldn't hurt to call and cancel for peace-of-mind.

After the port, my AT&T line still works. I can place outgoing calls but just can't receive (because, of course, it has no phone number as it was ported away.)

I'm not sure if AT&T will automatically disconnect it or not, but under the circumstances I think it's necessary to call and cancel, or get a new number for that line. Since I got Ooma to get rid of my AT&T phone bill, well canceling is of course what I'll be doing

Well I finally got a date for my port 04/14, I'll report back then.

thively wrote:03/12/09 - Submitted port request by email with attached LOA and Phone Bill. Received immediate auto response email "This email is to acknowledge that we've received your request and will be initiating the porting process. We will notify you via email once we receive an expected due date of your port completion, or if we need any additional information. You should hear back from us with an update typically within 5-7 business days from receiving this email."
03/20/09 - Received Email "We have submitted all of the information you provided to your current Carrier and are still awaiting confirmation. The expected due date of the order is the week of 04/06/2009."
04/01/09 - Received Email "The expected completion date of your request is scheduled for 04/06/2009."
04/06/09 - Port completed as scheduled!

About 3.5 weeks from request to finish.
I'm porting from AT&T land line (POTS)

I had the exact same timing, except I submitted my request on 3/9.