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premier service- auto renewel?

Posted: Wed May 25, 2011 4:05 pm
by just4fn
My sister purchased a new Telo. Does she have to call support to cancel premier so she isn't charged? Right now she is in her 60 day trial.

Re: premier service- auto renewel?

Posted: Wed May 25, 2011 4:07 pm
by lbmofo
From now until the trial ends, she can opt out here: https://my.ooma.com/account/services
Opting out doesn't end the trial, it just means she won't be automatically enrolled after the trial ends.

Re: premier service- auto renewel?

Posted: Thu May 26, 2011 4:16 pm
by just4fn
Thanks, I will let her know