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Re: Sending fax with ooma
Posted: Sun Oct 25, 2009 2:01 pm
by rishid
I have been successfully sent faxes with a Brother 7340. Set the mode to basic and using the *99, pause, number technique.
This has been working consistently while connecting directly to the ooma hub.
Thanks for the post.
Edit: anyone know what *99 actually does? It isn't a normal bell * code.
Re: Sending fax with ooma
Posted: Sun Oct 25, 2009 2:32 pm
by murphy
It selects a codec that is compatible with faxing.
Vonage does it exactly the same way.
Re: Sending fax with ooma
Posted: Mon Oct 26, 2009 1:08 pm
by sylfer
Some receiving fax machines are particular in that they only want to "hear" the transmitting fax tone - the Ooma "connection tone" sometimes causes the receiving fax machine to think it's a voice call and won't receive the fax. I've turned off the connection tone on my ooma and faxes work like a charm.
Re: Sending fax with ooma
Posted: Fri Oct 30, 2009 3:47 pm
by mheins
Could someone clue me in about how/where to get access to change the QOS settings on the OOMA? I've looked through the user's guide but I can't find anything. Thanks.
Re: Sending fax with ooma
Posted: Sat Nov 07, 2009 2:21 am
by dxt55
Is the QoS bug for faxing still an issue with the latest firmware?
Re: Sending fax with ooma
Posted: Sat Nov 07, 2009 6:38 am
by daet
dxt55 wrote:Is the QoS bug for faxing still an issue with the latest firmware?
It hasn't been necessary to disable QoS for faxing for a long time. Note that my initial observation indicating that I could fax only when QoS was disabled was posted in mid-April.
DG
Re: Sending fax with ooma
Posted: Sat Nov 07, 2009 12:26 pm
by dxt55
daet wrote:dxt55 wrote:Is the QoS bug for faxing still an issue with the latest firmware?
It hasn't been necessary to disable QoS for faxing for a long time. Note that my initial observation indicating that I could fax only when QoS was disabled was posted in mid-April.
DG
Thanks! I did notice it was started in mid-April, but there wasn't a reply saying the issue has been fixed (until your post above).
Re: Sending fax with ooma
Posted: Thu Dec 31, 2009 5:06 pm
by maarc1
I starting to wonder if the Internet connection needs to be checked for speed by the pro
vider
Re: Sending fax with ooma
Posted: Thu Dec 31, 2009 7:40 pm
by daet
maarc1 wrote:I starting to wonder if the Internet connection needs to be checked for speed by the pro
vider
Speed doesn't matter nearly as much as reliability - namely jitter and QoS (particularly upload QoS).
Re: Sending fax with ooma
Posted: Sat Jan 02, 2010 9:30 am
by taolsen2003
I have a Canon MX 860 all in one printer/copier/fax machine. It is connected to telephone line. It does not seem to have any way to add "*99,,pause, etc" to the front of the dialed number.
It does have Pausetime settings that vary from 1-9 sec. I have tried 2, 4, and 9 sec.
It has Transmission Start Speed settings from 2400-33600 bps. I have tried 2400 and one of the intermediate values.
Under Setup Ooma, Upstream Internet Speed (kbps) is set to 384.
Under My Ooma System preferences Ooma connection tone is set to Disabled.
I have tried the above and still cannot get a fax to send out.
Any suggesions?
Thanks,
Todd