Porting problems
I would not expect a port to complete on Saturday, Sunday, or a holiday.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: Porting problems
I can always hope. But can wait till monday just as easy
Ooma customer since Febuary 2009 - savings so far $ 1000.00
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
Re: Porting problems
My landline went out on Monday, and still no port. Not only that, but you have to rant and rave to get any information out of OOMA. A quality company is proactive and advises its customers of problems.
OOMA customer care has a long way to go.
OOMA customer care has a long way to go.
Re: Porting problems
Like others have said, It might not be ooma at all. Mine went just fine, except for the outage the other day. It was only 9 days from start to finish
Ooma customer since Febuary 2009 - savings so far $ 1000.00
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
Re: Porting problems
I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was deadbryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?
Re: Porting problems
And hopefully your Ooma number took over?niknak wrote:I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was deadbryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?
Re: Porting problems
At least you guys got notice, I did not recieve any communication when it was going to port. I had to call to find out
Ooma customer since Febuary 2009 - savings so far $ 1000.00
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
Re: Porting problems
Yes, the old verizon number was then associated with the ooma hub. A test call from my cell phone to my home number lit up the ooma boxbryanlyle wrote:And hopefully your Ooma number took over?niknak wrote:I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was deadbryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?
Re: Porting problems
I guess I got lucky. Faxed the porting agreement 3/27/09, number was ported yesterday and working perfectly by 5:30pm. My landline was with Verizon.