Ooma Forums

I would not expect a port to complete on Saturday, Sunday, or a holiday.

I can always hope. But can wait till monday just as easy

My landline went out on Monday, and still no port. Not only that, but you have to rant and rave to get any information out of OOMA. A quality company is proactive and advises its customers of problems.

OOMA customer care has a long way to go.

Like others have said, It might not be ooma at all. Mine went just fine, except for the outage the other day. It was only 9 days from start to finish

bryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?

I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was dead

niknak wrote:

bryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?

I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was dead

And hopefully your Ooma number took over?

At least you guys got notice, I did not recieve any communication when it was going to port. I had to call to find out

bryanlyle wrote:

niknak wrote:

bryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?

I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was dead

And hopefully your Ooma number took over?

Yes, the old verizon number was then associated with the ooma hub. A test call from my cell phone to my home number lit up the ooma box

I guess I got lucky. Faxed the porting agreement 3/27/09, number was ported yesterday and working perfectly by 5:30pm. My landline was with Verizon.