Faxing with Ooma - Samsung SCX-4828fn
Posted: Thu Jun 30, 2011 2:48 pm
Hi all,
I did a search and didn't see my model listed, so I like to share my experiences to get 4828fn fax with Ooma. Samsung people recommended a phone/DSL filter right before the line goes into 4828fn (so did their pdf manual) and it worked! (Samsung didn't guarantee fax will work over VoIP).
My connection: Wall jack --> DSL filter (marked for DSL) --> DSL modem --> Ooma hub --> splits to phone and fax; Ooma hub also connects to Airport extreme (wireless router). A second DSL filter is on 4828fn (marked for phone), between the line from Ooma and 4828fn (fax)
Diagram is kinda of close to this on Ooma's page... https://www.ooma.com/products/ooma-telo/setup
I didn't switch off QoS or adjust other advanced settings in Ooma, but I did find http://172.27.35.1/ fascinating, as suggested by many others.
I also find HP Faxback system (1-888-473-2963) very helpful while diagnose my fax issues, thank you HP! Ooma, please take note. ::nudge nudge::
On my SCX-4828fn,
ECM: OFF
Prefix Dial: *99
That's about it, SCX-4828fn works with Ooma in both sending and receiving. When receiving (4828fn set in Ans/Fax mode), it should pick up at the end of 2 rings (user selectable), but 4828fn didn't until Ooma's answer machine picks up the call (I set Ooma's answering at 6 rings). When Ooma's picks it up, 4828fn comes alive and goes right into receiving mode. Or if I pick up the phone, 4828fn will also take over and starts to receive.
I'll try to send longer faxes later and will report back if it drops after so many pages and/or other anomalies. But so far, fax is working smoothly.
Best,
spongebob
I did a search and didn't see my model listed, so I like to share my experiences to get 4828fn fax with Ooma. Samsung people recommended a phone/DSL filter right before the line goes into 4828fn (so did their pdf manual) and it worked! (Samsung didn't guarantee fax will work over VoIP).
My connection: Wall jack --> DSL filter (marked for DSL) --> DSL modem --> Ooma hub --> splits to phone and fax; Ooma hub also connects to Airport extreme (wireless router). A second DSL filter is on 4828fn (marked for phone), between the line from Ooma and 4828fn (fax)
Diagram is kinda of close to this on Ooma's page... https://www.ooma.com/products/ooma-telo/setup
I didn't switch off QoS or adjust other advanced settings in Ooma, but I did find http://172.27.35.1/ fascinating, as suggested by many others.
I also find HP Faxback system (1-888-473-2963) very helpful while diagnose my fax issues, thank you HP! Ooma, please take note. ::nudge nudge::
On my SCX-4828fn,
ECM: OFF
Prefix Dial: *99
That's about it, SCX-4828fn works with Ooma in both sending and receiving. When receiving (4828fn set in Ans/Fax mode), it should pick up at the end of 2 rings (user selectable), but 4828fn didn't until Ooma's answer machine picks up the call (I set Ooma's answering at 6 rings). When Ooma's picks it up, 4828fn comes alive and goes right into receiving mode. Or if I pick up the phone, 4828fn will also take over and starts to receive.
I'll try to send longer faxes later and will report back if it drops after so many pages and/or other anomalies. But so far, fax is working smoothly.
Best,
spongebob