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Can't Call "800 Modem" ???
Posted: Sat Sep 24, 2011 1:03 pm
by llptbird
I'm having a problem calling an "800" number with my Medical Device. When it trys to call it won't connect to the Medical Center. I can hear the modems trying to connect but it won't get the handshack. Is it OOMA?
I never had this problem with Uverse.
Any ideas?
Thank You!!
TomP
Re: Can't Call "800 Modem" ???
Posted: Sat Sep 24, 2011 1:18 pm
by murphy
Did you preceed the dialing of the 800 number with *99 pause?
Re: Can't Call "800 Modem" ???
Posted: Sat Sep 24, 2011 2:16 pm
by thunderbird
llptbird wrote:I'm having a problem calling an "800" number with my Medical Device. When it trys to call it won't connect to the Medical Center. I can hear the modems trying to connect but it won't get the handshack. Is it OOMA?
I never had this problem with Uverse.
Any ideas?
Thank You!!
TomP
It appears that Ooma is telling people to use *82 before dialing a 8xx number???
Probably if you have an Ooma Telo, *96, *98 or *99 would work also. Hub may be able to use *99 also.
Example: *82-1-xxx-xxx-xxxx
View topic:
viewtopic.php?f=5&t=12455&start=40
Re: Can't Call "800 Modem" ???
Posted: Sat Sep 24, 2011 3:09 pm
by llptbird
Sorry, but I can't add any information to the number due to its programed into my equipment and I don't know how to get into it.
I'll give the company a call Monday and check and see if I can get into it.
Thanks for your replys:
TomP