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On line purchase from OOMA
Posted: Fri Oct 14, 2011 4:55 pm
by pearl298
I just purchased a wireless plugin from the OOMA add-ons, but have not yet received a confirmation of the purchase nor any indication as to when i can expect delivery.
Can anyone help?
Re: On line purchase from OOMA
Posted: Fri Oct 14, 2011 5:22 pm
by thunderbird
pearl298 wrote:I just purchased a wireless plugin from the OOMA add-ons, but have not yet received a confirmation of the purchase nor any indication as to when i can expect delivery.
Can anyone help?
Look under
https://my.ooma.com/account/billing_history and see if you were charged for the Ooma Telo Wi-Fi dongle.
You could contact one of the following also:
Sales Information
Visit the buy page for a list of authorized resellers.
Email:
sales@oomacare.com
Phone: 1-866-452-OOMA (6662)
Monday-Friday 8am-5pm PST
Saturday-Sunday closed.
Customer Support
Email:
support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
Re: On line purchase from OOMA
Posted: Mon Oct 24, 2011 1:45 pm
by drichar9
I contacted support but got a e-mail that it was still being processed and then it showed up two days later after the e-mail...at my house in a envelope stuffed with packing bubbles....see my post today on the installation of the wireless adapter...everything went well with the set-up....call quality good...very little problems...give it a 4.2 out of 5...
drichar9